Is an account required to place an order?
It is not mandatory to create an account to place an order. You can also place an order as a guest.
Which payment methods are accepted in the webshop?
iDEAL: In our webshop you can pay securely with iDEAL. Payment details are processed neatly and securely on the website. Payments are authorized by the bank, depending on your bank this may have different follow-up steps. This may mean entering a password or receiving a security code via email or phone.
Klarna - Pay now or over time with Klarna. No interest or hidden costs.
With Klarna you can pay for your purchases safely and easily. At checkout you can choose Klarna as a payment method. You can choose to pay immediately or to pay in installments. If you pay in installments, there is no interest or extra costs. All you have to do is select Klarna at checkout and follow the instructions.
What to do if there are problems during the ordering process?
If you experience problems while ordering, we recommend that you first delete the cookies and try again. If this doesn't work, you can contact us and we'll be happy to help. This can be done via chat or by email to firstname.lastname@example.org.